US: Customers have the option to choose either USPS Priority or USPS Priority Express shipping. Orders are processed and shipped out 1-3 business days from the receipt of payment. All shipments are insured for full value, and are trackable. If you would like to require a signature upon receipt of your package, please make a note of it in the “Order Notes” box during checkout.
INTERNATIONAL: International customers have the option of USPS Priority Mail International or USPS First Class. Orders are processed 3-7 days from the receipt of payment. Please note that international customers are responsible for all duties and taxes in the destination country.
Large orders: If you are ordering several items, or one particularly large item, I am happy to ship via UPS or FedEx–as they are usually cheaper than USPS for heavier shipments. If you have an account with either carrier, please provide the account number in the “Order Notes” box during checkout. Being able to bill the shipping costs directly to you will assure that you get charged the correct shipping amount immediately, and make the entire shipping process a lot easier! :)
Shipment issues: ZZIEE Ceramics is not liable for lost or stolen packages, and will not be held responsible for additional shipping charges incurred if packages are returned to my studio due to customer absence, errors in shipping addresses, or package refusal. I cannot provide refunds or exchanges for lost, stolen, or refused packages post-delivery.